The Shifting Landscape of Retail and the Role of SaaS Vendors

Our illustrious founder has bitten the bullet and plunged, tank top first, into the world of LinkedIn video content. You have to respect the grind.

Below is a (sadly, not glittery) transcript from his video blog series, the Tank Top Diaries.

“Good morning, everybody. I'm wearing a tank top, so this felt all glittery, really [Editor note: it’s ‘obligatory’, not glittery – but that doesn’t mean Jamie doesn't sparkle]. Today's thought is really just about the landscape of retailers that are failing. 

Obviously, there are lots of them around at the moment – Ted Baker this morning or yesterday evening going into receivership in the UK, probably. And you know, Farfetch, Matches Fashion, there's a whole load of multi-brand, luxury businesses that haven't succeeded. Obviously, tech plays a part in some of those failures. 

I think what's quite telling at the moment, as we talk to customers for some of the conferences coming up this summer, it's clear that, actually, the SaaS vendors are leaning into delivery more than they have done. And so there's certainly a question mark over the role of agency, the role of SI (systems integrator) moving forward in these great big transformation projects that carry a lot of risk. 

You do start to think that the vendors, quite rightly, are going to take a bit more involvement and carry a bit more ownership. And they'll be forced to, I think. 

I look forward to seeing what everybody thinks about that as we move into summer and some of the bigger composable conferences coming up.” 

Blog

Build Your Brand Like a Cocktail: “Shaken, Not Stirred.”

Branding is thriving post-pandemic with a focus on community and innovation. Companies like Blank Street Coffee and Corteiz lead with smart collaborations and viral marketing. Adaptive rebranding and partnerships, as seen with Adidas, are key strategies. Successful brands now emphasize bold strategies and community connections. Moving into 2025, innovative engagement and product experiences are essential for growth.

READ MORE...

Blog

State of the Market: SaaS in Europe vs. the US

Our founder shares his insights on the current state of the SaaS market in Europe compared to the US in his latest Tank Top Diaries video blog. Despite economic headwinds, the composable commerce doldrums in Europe seem to be improving. Meanwhile, the buzz at NRF in New York highlighted the strength of the US market. European eCommerce players make quiet progress with a clever approach and great offerings, and there promises to be some remarkable digital transformation stories from huge organizations that are featured at the MACH 3 event.

READ MORE...

This website uses cookies to ensure that you get the best experience. View our Privacy Policy for more information.